F&Q

Alarm systems experts answering your FAQs. Choose Safenet Alarms Ltd in Sheffield


What types of alarm systems do you install and service?

We specialize in installing and servicing a wide range of alarm systems, including offering services on most older systems.


How do I schedule an installation or service appointment?

You can schedule an appointment by calling our office or filling out the contact form on our website.

We will get back to you promptly to arrange a convenient time.


Do you offer free consultations or quotes?

Yes, we offer free consultations and quotes.

Our team can assess your specific needs and provide you with a customized solution that fits your budget.


Are your technicians licensed and certified?

Yes, all our technicians are licensed and certified. We ensure they are well-equipped to handle installation and repair tasks.


What brands of alarm systems do you work with?

We work with a wide range of reputable alarm system brands and can also recommend the best options for your specific requirements.


How long does the installation process typically take?

The installation time varies depending on the complexity of the system and the size of the property.

 We will provide an estimated timeline during the consultation.


Do you offer 24/7 monitoring services?

We offer 24/7 Self-monitoring services to provide constant protection in case of emergencies.


What is Self-Monitoring?

Self-monitoring is an add on to the system that allows you to control the alarm and also be informed of any alarm triggers when you're away from the property.


What is the warranty on your installations and repairs?

We offer a standard 12 month warranty on all our installations and repairs, and the duration may vary depending on the type of system and components. Details will be provided during the consultation.


How often should I schedule maintenance for my alarm system?

Regular maintenance is crucial for the proper functioning of your alarm system.

We recommend at least an annual maintenance check, but the frequency may vary depending on the system's age and usage.


What do I do if my alarm system is malfunctioning?

If you encounter any issues with your alarm system, please contact our support team immediately.

We offer prompt service and troubleshooting to ensure your system is in working order as quickly as possibly.


Can you upgrade or expand my existing alarm system?

We can assess your current system and provide recommendations for upgrades or expansions to meet your changing security needs.


How can I prevent false alarms?

We show you how to use your alarm system effectively and offer tips to reduce the risk of false alarms.

Regular maintenance also helps prevent false alarms.


What is the cost of your services?

The cost of our services varies depending on the type of system, the scope of the project, and any additional features.

We will provide a detailed quote during the consultation.


Do you offer emergency repair services?

Yes, we offer emergency repair services 24/7 to address critical issues and ensure your security is not compromised.

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